[This feature is available only in WE CAN FLY / Professional plan as an optional add-on]
For starters, here is a quick guide about most commonly used types of DNS records
For more information refer Google guide. |
What does it mean to have a custom domain?
Normally when you sign up, you would have entered subdomain to use for your account. It will look like
https://mycompany.freshproposals.com
It is called subdomain and it will work just fine.
However if you are brand conscious, and do not want to access your proposal by displaying FreshProposals.com to your sales, marketing and importantly your customers, instead you would like to have access to your proposals using following kind of urls/ link
https://proposal.mycompany.com or https://contracts.mycompany.com or https://bids.mycompany.com
These are called custom domains.
To set custom domain, as of today, there is a bit of work involved from your side as well as for Fresh Proposals team also.
Fret not, it is not that technical or difficult. Simply follow the steps below.
STEP 1: ADD CUSTOM DOMAIN
Enter your custom domain information in Fresh Proposals as shown below
Add custom domain information and click on Next button.
STEP 2: ADD CNAME RECORD
Login to your domain registrar website (e.g. Godaddy, Bluehost, Hostgator, Namecheap, Dreamhost, etc. and set following information as CNAME record.
If you don't have domain management access, you will need to contact your IT/Network administrator and ask them to set following information.
Record Type | Host | Point to / value | TTL |
CNAME | proposals | app.freshproposals.com | 3600 |
Screenshot from Godaddy looks like below
[While creating]
[After CNAME record is added]
Once you have added CNAME, confirm it by clicking on the checkbox and then Next button
STEP 3: GENERATE SSL
Once you have generated Click on the confirm button that you have updated the CNAME record. Our system will check with your domain name registrar and verify whether such CNAME record exists and generate Security Socket Layer (SSL) certificate for your own custom domain.
Remember it may take upto 72 hours to update the DNS entries, so don't worry if this step doesn't pass/succeed immediately.
STEP 4: READY TO USE CUSTOM DOMAIN
Once SSL security certificate is generated successfully, your custom domain is ready to use.
After these four steps are successfully completed, you will be able to login with your custom domain as
e.g. proposal.mycompany.com
Securely, access your proposals, send proposals to your client using the same URL. Even your clients will be able to view your proposals using the secured link/ URL created above.
Important Notes:
- Once you have added CNAME record, confirm it by clicking on the checkbox and then Next button
- It may take up to 72 hours to update the DNS entries, so don't worry if this step doesn't pass/succeed immediately
- For this feature to work, correct DNS entry should be available all the time in your DNS registry and should be accessible too. In absence of correct DNS entries, custom domain feature will not work and your access to the tool may not work properly.
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